Personal Info from followers of Wechat Official Account

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Am I allowed to ask followers of my WOA (Wechat Offical Account) for additional personal info? e.g. additional contact details (email, city/ location, age range).

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There’s no restriction on what information you can ask for from your followers, as it’s not mandatory for them to give it. You can ask for this survey info anonymously via the WeChat poll function, or via external CRM, or via the greeting message when they follow the account (reply via direct message to the account).

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